Note that your download speed will typically be faster than your upload speed, as most internet connections are designed to download files faster than they upload. Before you do call to demand a refund, though, it’s important to note that most internet speed tests provide an approximate speed, not an exact, so your results might not be completely accurate. If you don’t have access to a user portal, try giving your ISP a call. There, you should be able to see what internet speed you’re paying for. If you don’t remember the details of your plan, log into your ISP’s user portal to find the information on your subscription. Your results should resemble the speeds your ISP’s service plan states. Your results will show you your download speed (in Mbps), upload speed (in Mbps), and latency (in ms). Using our glossary of speed test terms in the previous section, start reading your AT&T speed test results. To begin your AT&T internet speed test, simply click “Start.” The test should only take about 30 seconds, and once complete, your results will appear on your screen. Connecting to your modem directly with an ethernet cord, if possible, as a direct connection results in faster speeds compared to a wireless connection.Checking your computer’s Task Manager or Activity Monitor to ensure your computer isn’t downloading any files in the background.Positioning your wireless device about 10 feet away from your WiFi gateway.Placing your WiFi router away from electronic devices that can interfere with the connection, such as cordless phones and other devices connected to WiFi.Once you’ve disconnected all devices that can result in WiFi congestion, prepare your surroundings to optimize your results. Bluetooth devices, such as wireless phones, baby monitors, and wireless video devices.Hardware, such as firewalls and intrusion prevention systems.Software, such as anti-virus software and multiple browser tabs.Running a test with multiple devices connected to the internet can result in an inaccurate reading. Step 1: Disconnect all devices besides the one you’re testingīefore running your AT&T speed test, you want to disconnect all devices that are hooked up to the internet, besides the one you’re using to run the test. Running an AT&T internet speed test is simple. How do you run an AT&T internet speed test? However, not every speed test will provide bandwidth, ping, and jitter. It’s standard for internet speed tests to provide you with your upload and download speeds. The internet speed test then calculates how long it took your computer to download and upload the sample file sent to and from the server.Īn internet speed test measures a few key metrics, including:
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